Return & Refund Policy
At Nixon Kidswear, we take pride in delivering premium quality kidswear. If you are not completely satisfied with your purchase, we’re here to help.
✅ Return Eligibility
You may request a return if:
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The item was delivered damaged
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You received the wrong product
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There is a manufacturing defect
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Size issue (only if size exchange is allowed)
📌 Return request must be raised within 7 days of delivery.
To be eligible:
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Product must be unused
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Original tags must be intact
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Product must be in original packaging
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Proper unboxing video required (for damage/wrong item claims)
🔄 Exchange Policy
We offer size exchange (subject to stock availability).
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Exchange request within 7 days
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Reverse pickup available in selected locations
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If reverse pickup is not available, customer may need to self-ship
Shipping charges for exchange may apply.
💰 Refund Policy
Refunds are processed only after:
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Returned item passes quality check
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Product is unused and in original condition
Refund Mode:
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Prepaid Orders: Refund to original payment method (3–7 working days)
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Cash on Delivery (COD): Refund via bank transfer or UPI
🚫 Non-Returnable Items
We do not accept returns for:
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Used or worn products
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Products without original tags
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Discounted / clearance sale items (if applicable)
📦 Return Process
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Contact us via WhatsApp or Email
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Share Order ID + issue details + images
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Our team will confirm eligibility
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Reverse pickup scheduled (if applicable)
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Refund processed after inspection
📲 Contact for Returns
WhatsApp: +91-9713155073
Email: support@meenaandcompany06@gmail.com
Support Hours: Monday–Saturday, 10 AM – 7 PM
⚖ Important Notes
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Refund timeline depends on bank/payment provider
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Nixon Kidswear reserves the right to reject return if product is not in original condition
